Data & Privacy

Gbajee Casino Privacy Policy

Your privacy matters to us. This page explains exactly what data gbajee collects, why we collect it, how we use it, and what rights you have as a player. We keep things straightforward — no legal jargon, just plain English.

Last updated: 1 June 2025

How Gbajee Protects You

Six core commitments gbajee makes to every player when it comes to your personal data and privacy.

End-to-End Encryption

All data transmitted between your device and gbajee is protected with TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text — ever.

No Data Selling

Gbajee does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account and improve your experience on the platform.

Minimal Data Collection

Gbajee only collects the data that is genuinely needed — for account management, payment processing, and regulatory compliance. We do not collect data we have no use for.

You Stay in Control

You can request access to your data, ask for corrections, or request deletion at any time by contacting support. Gbajee will respond to all data requests within 30 days.

Transparent Cookie Use

Gbajee uses cookies only for essential platform functions and anonymous analytics. We do not use third-party advertising cookies. You can manage cookie preferences from your browser settings.

Clear Retention Periods

Gbajee retains your data only for as long as necessary. Account data is kept for the duration of your membership plus a standard compliance period. After that, it is securely deleted.

1 Introduction

Gbajee casino ("gbajee", "we", "us") is committed to protecting the privacy of every player who registers and plays on our platform. This Privacy Policy explains how gbajee collects, uses, stores, and protects your personal data when you use our website, mobile app, and any related services.

By creating an account on gbajee, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree, please do not register or use the platform.

This policy applies to all players based in Bangladesh and covers all interactions with gbajee — including registration, deposits, gameplay, withdrawals, bonus claims, and customer support conversations.

This Privacy Policy should be read alongside the Terms and Conditions. Together, these two documents form the full agreement between you and gbajee.

2 Data We Collect

Gbajee collects only the data that is necessary to operate your account, process payments, comply with regulations, and deliver a good experience on the platform. We do not collect data we have no legitimate use for.

The categories of personal data gbajee may collect include:

Category Examples Why We Collect It
Identity data Full name, date of birth, national ID number Account registration and age verification
Contact data Mobile number, email address Account communication and support
Payment data bKash / Nagad / Rocket account number Processing deposits and withdrawals
Technical data IP address, device type, browser, OS Security, fraud prevention, platform optimisation
Usage data Games played, bet amounts, session duration Responsible gaming monitoring and platform improvement
Communication data Support chat logs, email correspondence Resolving disputes and improving support quality

Gbajee may also collect data indirectly — for example, through cookies and analytics tools — as described in Section 5 of this policy.

3 How We Use Your Data

Gbajee uses your personal data for specific, legitimate purposes only. We do not use your data for anything beyond what is described in this policy without first obtaining your explicit consent.

  • Account management — creating, maintaining, and securing your gbajee player account
  • Payment processing — handling deposits and withdrawals via bKash, Nagad, and Rocket
  • Identity verification — confirming your age and identity as required by our compliance obligations
  • Fraud prevention — detecting and preventing fraudulent activity, bonus abuse, and money laundering
  • Responsible gaming — monitoring gameplay patterns to identify players who may need support
  • Customer support — responding to your queries, complaints, and requests
  • Platform improvement — analysing usage data to make gbajee faster, more stable, and more enjoyable
  • Marketing communications — sending you relevant offers and promotions, only if you have opted in

You can opt out of marketing communications at any time by contacting support or using the unsubscribe link in any promotional email. Opting out will not affect your ability to use gbajee.

4 Sharing Your Data

Gbajee does not sell, rent, or trade your personal data to third parties for commercial purposes. However, there are limited circumstances in which gbajee may share your data with trusted third parties:

  • Payment processors — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions
  • Identity verification providers — third-party KYC services may process your identity documents on our behalf
  • Technology partners — hosting, analytics, and security providers who process data under strict confidentiality agreements
  • Regulatory authorities — gbajee may be required by law to disclose certain data to relevant authorities
  • Fraud prevention agencies — in cases of suspected fraud or money laundering, data may be shared with relevant agencies

All third parties who process data on behalf of gbajee are required to handle that data securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes.

Gbajee never shares your data with advertisers, data brokers, or any party whose purpose is to market products or services unrelated to gbajee.

5 Cookies

Gbajee uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use it. We use three categories of cookies:

  • Essential cookies — required for the platform to function. These handle your login session, security tokens, and basic navigation. You cannot opt out of essential cookies without disabling the platform entirely.
  • Analytics cookies — anonymous data about how players navigate gbajee, which pages are most visited, and where errors occur. This helps us improve the platform. No personally identifiable information is included.
  • Preference cookies — remember your settings such as language preference and display options so you do not have to re-enter them each visit.

Gbajee does not use advertising cookies or allow third-party ad networks to place cookies on our platform. You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may prevent some parts of gbajee from working correctly.

6 Data Security

Gbajee takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

  • All data in transit is encrypted using TLS 1.2 or higher
  • Passwords are stored using one-way hashing — gbajee staff cannot see your password
  • Access to player data is restricted to authorised personnel only, on a need-to-know basis
  • Our servers are hosted in secure data centres with physical and digital access controls
  • We conduct regular security audits and vulnerability assessments
  • Suspicious login attempts trigger automatic account protection measures

While gbajee takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your account has been compromised, contact support immediately and change your password.

Gbajee will never ask for your password via email, live chat, or phone. If you receive a message asking for your password, do not respond — report it to support straight away.

7 Data Retention

Gbajee retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the type of data and the legal or regulatory requirements that apply to it.

Data Type Retention Period
Account and identity data Duration of account + 5 years after closure
Transaction records 7 years (financial compliance requirement)
Support communications 3 years from last interaction
Technical and usage data 13 months on a rolling basis
Marketing preferences Until you opt out or close your account

Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you.

8 Your Rights

As a gbajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support at [email protected]. Gbajee will respond within 30 days.

Right of Access

Request a copy of all personal data gbajee holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data where there is no legal reason to retain it.

Right to Object

Object to processing of your data for marketing or profiling purposes.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Restriction

Ask us to limit how we use your data while a dispute is being resolved.

9 Children

Gbajee is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, their account will be closed immediately and any data collected will be deleted.

If you believe a minor has registered on gbajee, please contact support at [email protected] immediately so we can investigate and take appropriate action.

10 Changes to This Policy

Gbajee may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will notify registered players via email or an in-platform notification.

The updated policy will be published on this page with a revised effective date. Continued use of gbajee after the updated policy has been published constitutes your acceptance of the changes.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the gbajee support team. We are available 24 hours a day, 7 days a week.

Privacy & Data Requests
[email protected] — responses within 30 days for data requests, 2 hours for general support
Safe & Secure

Play with Confidence on Gbajee

Your data is protected, your payments are secure, and your privacy is respected. Join hundreds of thousands of Bangladesh players who trust gbajee every day.